Move With Confidence

No. Physiotherapists are primary healthcare practitioners, meaning you can book directly without a referral.

Yes, we accept Chronic Disease Management referrals from GPs. Under this plan, Medicare provides a rebate towards up to 5 Allied Health services per calendar year. Please bring your referral to your appointment, or email it to us prior to your session. You'll be required to pay the full session fee on the day, and we will process your Medicare rebate for the eligible portion.

Yes. If you have physiotherapy cover included in your private health fund, you may be eligible to claim a rebate. The rebate amount will depend on your level of cover and health fund provider.

Fees vary by consultation type, duration and depend on whether you're paying privately, using a Medicare CDM/EPC referral, or claiming through private health insurance. Please refer to our booking page for current pricing, or contact our clinic directly.

Your first appointment includes a thorough assessment of your condition, medical history and goals. Your physiotherapist will discuss their findings with you, provide a diagnosis where possible, and work with you to develop a personalised treatment plan. You can also expect to receive hands-on treatment and exercises to begin your recovery.

We recommend wearing loose, comfortable clothing that allows easy access to the area being assessed (e.g. shorts for knee/hip issues, a singlet or loose top for shoulder issues). Draping is also available for modesty and comfort. Please bring any relevant referrals (GP, specialist or Medicare/CDM plans), recent scan/imaging results or reports, and a list of any current medications.

The duration of your appointment depends on your needs and appointment type:

• Initial Consultation – 45 minutes
• Extended Initial Consultation – 60 minutes
• Follow-up Consultation – 30 minutes

Please refer to our booking link for more details on which session type will suit you best.

Yes, we offer telehealth appointments for suitable conditions, including reviews, exercise progressions and education sessions.

We completely understnd that unforeseen situations may occur and plans sometimes need to change. If you need to reschedule or cancel your appointment, we kindly ask that you give us at least 24 hours' notice.

Because our appointment slots are limited, and we often have a waiting list of patients who would benefit from being seen sooner, this notice helps us offer them an earlier appointment. Please note that, depending on the circumstances, cancellations or changes made with less than 24 hours' notice may incur a late cancellation fee. Thank you for your understanding and for helping us support our entire community!